Who we are

PetMate started pretty simply, two lifelong animal lovers who know how hard it is to leave your pets, even just for a day.

We’re Heleriin Hein and Yvonne Razo, two friends from very different places who somehow ended up in Dubai, living lives that still revolve around animals.

Heleriin grew up in the countryside of Estonia, surrounded by cows, goats, rabbits, chickens, cats, and dogs. It was loud, messy, and wonderful, and probably where her love for all creatures began. After 22 years in the UAE, that love has only grown stronger.

Yvonne comes from a small island in the Philippines, where the house was never quiet thanks to dogs, cats, and the occasional gecko or neighbourhood chicken. Her home was always full of life, and it still is.

Now, between us, we share two cats, one golden retriever, and a tortoise, our little family who run the show (and our schedules).

We get it. We’ve been there. That feeling when you’re packing a bag and your pet gives you that look. The guilt, the worry, the endless reminders to whoever’s watching them. That’s why we built PetMate: to be the kind of people we’d want looking after our own pets. People who don’t just show up to feed them, but spend time, play, talk to them, and make sure they feel safe and loved until you’re back.

Because to us, they’re not just pets. They’re home.